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Stamly

Salon software for multiple locations and salon chains

Each location has its own appointment book, opening hours and staff. Customers and their points belong to the whole salon. The owner moves between locations with one picker at the top of the portal, and everyone else only sees their own.

Multiple locations at a glance

  • Each location has its own opening hours, staff, services and booking rules. A service can have its own price and duration at one location.
  • The customer database and the loyalty programme are shared, so points follow the customer from one location to the next.
  • The roles are owner, manager, receptionist and staff member. Only the owner sees every location, and the database enforces that boundary.
  • Standard costs NOK 349 a month per location with one staff member, and NOK 149 for each extra staff member, excluding VAT.

A week at a salon with two locations

Kari owns the salon, with locations at Holtegata and Majorstuen. Jonas manages Majorstuen.

Multiple locations

  1. Kari, ownerMonday 08:15

    Switches to Majorstuen in the location picker and looks over the week’s calendar.

  2. Jonas, managerMonday 09:40

    Closes Majorstuen early on Saturday. He can’t see Holtegata, and nothing changes there.

  3. Maria, stylistTuesday 08:50

    Morning at Holtegata. Her calendar shows she is at Majorstuen 14:00–18:00.

  4. Emma, customerWednesday 19:05

    Books at Majorstuen for the first time. Her points from Holtegata are already there.

  5. Kari, ownerFriday 16:30

    Reports: Holtegata and Majorstuen side by side, against last month.

Locations in the Stamly portal: a card for each location with opening hours, staff and prices.

What do the locations share, and what does each keep?

In short, the customer belongs to the salon and the appointment book belongs to the location. Someone who gets a cut in the city centre and her colour done at the shopping centre branch is one customer with one points balance. She never signs up twice.

Services are created once for the whole salon. If rent is higher at one location, you give a service its own price or duration there. The location card in the portal tells you how many services have a local price, so the exceptions can’t hide.

  • Shared: the customer database, points and rewards, the service list and the salon colour
  • Per location: address, opening hours and closed days
  • Per location: staff, rota and calendar
  • Per location: a separate price or duration for a service
  • Per location: how far ahead customers can book, how late, and the free cancellation deadline

Who sees what in a salon chain?

The owner sees every location and is the only one who can create or delete one. A manager runs opening hours, services, the rota and campaigns at their own locations but can’t see the figures for the others. A receptionist keeps the appointment book at the location she is linked to. A staff member sees her own day.

The boundary isn’t just in the menu. It sits in the database, so a manager who types another location’s address straight into the browser gets nothing back. Nor can a manager promote themselves to owner.

Campaigns that go to customers at every location can only be sent by the owner. Managers create campaigns for their own locations.

Stylists who work at more than one location

Plenty of chains move people to wherever it is busy. In Stamly a staff member is linked to the locations she works at, and her rota is set per location. She can spend the morning at one and the afternoon at another on the same day.

In Stamly Business she sees her whole day. Hours at the other location appear as a band in her calendar, for example working at Majorstuen 14:00–18:00. When she clocks in, the location she is standing in is the one that counts.

One picker for every location

The location picker sits at the top of the portal. The owner chooses “All locations” or a single one, and the lists, reports and settings follow that choice. The calendar shows one location at a time so appointment books never get mixed up. A manager with two locations switches between those two.

Under Locations each one has its own card: how many days a week it is open, who works there, capacity utilisation and prices. Reports can show one location or all of them, compared with the previous period.

What does Stamly cost for a salon chain?

Each location is a Standard package at NOK 349 a month, with one staff member included. Every staff member beyond that costs NOK 149. There is no cap on locations or staff.

A worked example: two locations with three staff each comes to NOK 698 for the locations and NOK 596 for the 4 staff not included, NOK 1294 a month in total, excluding VAT. SMS is an add-on you buy when the salon needs it.

Multiple locations: common questions

Can the same service have different prices at two locations?

Yes. The service is created once for the salon, and each location can give it its own price and duration.

Do points follow the customer to another location?

Yes. The customer has one points account with the salon, whichever location she books at. Rewards can be used at every location.

Can a manager see revenue at the other locations?

No. A manager only sees the locations they are linked to. Only the owner sees all of them.

Can a stylist work at several locations?

Yes. The staff member is linked to each location she works at, and her rota is set per location. In the app she sees her whole day in one place.

Do customers choose a location when they book?

Yes. On the salon page in the app the customer switches location, and the one she picks becomes her favourite.

How much is one more location?

NOK 349 a month excluding VAT, with one staff member included. Each staff member beyond that costs NOK 149.

See all of Stamly for your salon

Appointment book, customers, staff, loyalty and the overview, in one platform.

Stamly for salons